In 2025, the Benazir Income Support Programme (BISP) continues to support millions of Pakistani families by offering Rs. 13,500 in financial assistance every quarter. To receive this payment, confirming your CNIC through 8171 is very important. Whether you are newly registered through the NSER survey or an existing beneficiary, verifying your CNIC ensures you get the payment on time.

Here’s how you can confirm your CNIC and track your BISP payment in a few simple ways.

8171 Web Portal – Temporarily Offline

The 8171 web portal (8171.bisp.gov.pk) is the official online platform where beneficiaries can check their CNIC status and payment updates. However, as of mid-2025, the portal is temporarily down for system upgrades. These updates are meant to improve speed, security, and better manage new NSER data.

Don’t worry if you can’t access the portal — there are still other ways to confirm your CNIC and payment details.

Easy Ways to Confirm Your CNIC in 2025

1. SMS Method (Quick & Simple)

You can confirm your CNIC status using your mobile phone:

• Open your SMS app

• Type your 13-digit CNIC number (without dashes)

• Send it to 8171

• Wait for a reply (usually within 2–5 minutes)

Important: Your mobile number should be registered in your name; otherwise, you may not receive the response.

2. Call the BISP Helpline

If you don’t receive an SMS reply or want to speak to a person:

• Dial 0800-26477

• Follow the voice menu and talk to a representative

• Provide your CNIC number

• The agent will tell you your eligibility and payment status

Calls are best made during working hours to avoid delays.

3. Visit a BISP Office or Bank Retailer

If you prefer face-to-face assistance:

• Take your original CNIC with you

• Visit the nearest BISP Tehsil Office or an authorized HBL/Bank Alfalah retailer

• Staff will verify your CNIC and inform you about your payment status

• You can also update your information if needed

Temporary campsites are also set up in some areas during payment phases to assist families.

What to Do Once the Web Portal is Back

Once the portal is active again, you can check your CNIC status online:

• Go to 8171.bisp.gov.pk

• Enter your 13-digit CNIC

• Complete the image captcha

• Click “Check Status” to see your eligibility and payment info

This method is free and available 24/7.

🧾 Required Documents for Payment

Before collecting your Rs. 13,500 payment, make sure you have:

• Original CNIC (only the registered woman can collect)

• Registered mobile SIM

• Clean thumb for biometric verification

These steps ensure that payments are made safely and only to the rightful person.

🏦 Where to Collect Your Rs. 13,500 Payment?

You can collect your BISP payment from:

• BISP Campsites: Setup during payment days for easier access

• Authorized Bank Retailers: HBL and Bank Alfalah shops

• BISP Tehsil Offices: Visit your nearest office if you have issues or need support

Common Problems and Simple Fixes

Final Tips for Smooth Payment

• Never pay anyone to check your CNIC or payment — it’s free

• Only the registered woman can collect the money

• Keep your CNIC updated and thumb clean for verification

Conclusion

Even though the 8171 portal is temporarily offline, confirming your CNIC and tracking your Rs. 13,500 BISP payment is still simple. Use the SMS service, call the helpline, or visit a nearby BISP center to stay informed and get your financial support on time.

Staying updated ensures that this vital assistance reaches your family without delay.